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My Account
How do I create an account?
  1) Click the "My Account" link at the top right side of our site.
2) Enter your email address.
3) Select "I am a new customer".

Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.
How do I edit my account information?
  Click the "My Account" link at the top right hand side of our site to edit your account information.
How much is my shipping?
  U.S. Postal Service standard shipping is Free for U.S. domestic orders of $25.00 or more. Shipping charges for orders below $25.00 are a low flat rate of $2.99. International shipping charges are automatically calculated prior to submitting your payment information. Once shipped U.S. domestic orders typically arrive in 3 days or less. Need it faster? Simply add items to your cart and proceed to the Checkout page where you will be offered Express Shipping Methods and their prices. Click Shipping and Returns for more information.
I forgot my password.
  Click the "My Account" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password.
How do I return an item?
  Please click Returns for instructions on how to return an item.
I received the wrong item.
  If you feel that you have received the wrong item, please contact customer service at [email protected] within 24 hours of receiving your order.
What is your return policy?
  Please click on Returns for complete details regarding our return policy.
When will my order ship?
  Most orders ship within 24hours of receipt of payment. Orders are shipped Monday thru Saturday excluding all national holidays. Also, after placing your order, you may click the "My Account" link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation email when your order has shipped and tracking information within 24-48 hours of shipment.